Call Us

We are available to assist you during hours of operation. Select a department below so we can best serve you.

Loan Sales & Servicing

Mortgage Loans: 855-290-9359

Contact a Mortgage Loan Officer: 855-290-9454

Personal Loans: 888-283-5228

Home Equity Line of Credit Servicing: 888-312-0642

NEA Member Benefits: 800-637-4636

Accessibility & Technology

Hearing Impaired: We accept calls made through relay services (dial 711)

User ID/Password Assistance: 877-932-3626

Frequently Asked Questions

Where do I send my loan payment?

Mortgage Loan Payment Address:
First National Bank Omaha
PO Box 0054
Palatine, IL 60055-0054

Personal Loan Payment Address:
First National Bank Omaha
PO Box 2557
Omaha, NE 68103-2557

HELOC Payment Address: 
First National Bank of Omaha 
PO Box 2149 
Omaha, NE 68103

How do I reset my Username and Password?

Reset your password on our Secure Password Reset page.

How do I enroll in my online banking account?

Click Here to enroll in Online Banking.

Not seeing what you need? Visit our Personal Help Center for additional Frequently Asked Questions.

Other ways to get in touch

Send a Secure Email

Log in to your account and send a secure email using the Secure Message Center.

Make a Payment Online

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 View our FAQs

View frequently asked questions regarding personal products and services.

Send Mail

First National Bank Omaha
PO Box 2557
Omaha, NE 68103-2557